Carnarvon Road Surgery
First Floor, North Road Primary Care Centre
183 - 197 North Road, Westcliff - On - Sea
Essex, SS0 7AF
Important Surgery News
26th August 2021
You can now order free emergency contraception online using the new Brook Southend Sexual Health Service.
If you find yourself in a position of needing emergency contraception please follow the link below to visit their website.
You will be asked to fill out a short questionairre.
Book Southend Sexual Health Services
26th July 2021
My mhealth is a new service working with the NHS Mid and South Essex Health and Care Partnership to provide myAsthma, myCOPD and myDiabetes applications freely to all people living with these conditions in the Mid and South Essex area.
These platform provides education, expert advice, as well as other tools to empower people to better self-manage long-term conditions such as
Asthma
COPD
Diabetes
Please follow this link to reach the self referral form to sign up!
19th July 2021
Please can all patients be aware that COVID-19 protections are still in place at this surgery. In line with current government guidance we will require patients to wear a face covering upon entry to the building. Social distancing and use of hand sanistisers must be observed. If you have any symptoms of COVID-19 or if you have a positive lateral flow test you and members of your household must isolate immediately. You must obtain a PCR Test using the government booking system immediately.
Welcome To Carnarvon Road Surgery
This website has been designed to tell you about the surgery and the services that we offer.
Please read it carefully. We trust that you will find it helpful and informative.
Consultations during Covid - 19.
Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.
Your GP practice is open and if you need to see your GP, please ring us on 01702 349957 or visit our website – our opening ours are 8am - 6.30pm
You can also call NHS 111. Please do not come to the surgery unless you have an appointment.
If you are waiting for a check-up, please be assured we will be in touch
Appointments are being delivered face-to-face, online and over the telephone. If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery.
IF YOU NEED SUPPORT OR ADVICE DURING THE COVID-19 PANDEMIC YOU CAN CONTACT SOUTHEND ON SEA COUNCIL. PLEASE CLICK THE LINK FOR DETAILS:
We are still open. If you need to speak to a Doctor or Nurse regarding a health concern please call us on 01702 349957. Do not leave a health concern until the covid-19 pandemic is over if it is something that you worried about.
If you are a Carer, please contact the main reception to be added to our Carer's list, more information on this can be found by clicking our "carers" button on the main menu!
COVID-19 Information & Support
From Monday 17th May 2021 you will be able to access your vaccination records and status. For more information please click the button below!
For information on testing, what to do if you have symptoms and other covid related news please click here
Please note that following current guidance ALL intitial appointments with the doctor will be a telephone consultation.
After a telephone consultation, if you need to be seen face to face the doctor will book you in for that appointment.
Please note that when we call, we will call off a WITHHELD/UNKNOWN NUMBER
Thank you for your understanding and support during these difficult times.
Coronavirus Vaccines have now begun in our local area, if you are aged 34 or over and have not yet recieved your first dose please click here to book an appointment or call 119 and select option 1 and option 2.
If you recieved your first vaccination via our PCN HUB more than 11 weeks ago, and have not recieved your second vaccination please call the surgery to book this.
If you are housebound and require community nurses to administer your vaccine at home please inform reception staff.
Coronavirus
Stay at home if you have coronavirus symptoms or have been told to isolate by NHS track & trace.
Stay at home for 10 days and book a free COVID-19 test if you have either:
- a high temperature
- a new, continuous cough
- a loss of change in your sense of taste or smell
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you're staying at home.
Read the NHS advice about staying at home.
Urgent advice, please use the NHS 111 online coronavirus service if:
- you feel you cannot cope with your symptoms at home
- your condition gets worse
Use the 111 coronavirus service
Only call 111 if you cannot get help online.
Information is available at gov.uk/coronavirus and https://www.nhs.uk/conditions/coronavirus-covid-19
Main Menu
We have a new service launching to help everyone in our community with a range of different things. Click below!
Want to share your input to improve our surgery?
Join out Patient Participation Group. Ask at reception for more details.
Our reception staff are trained as care navigators. This may mean that they will sometimes need to ask more in depth questions in order to be able to refer you to the correct service to ensure that you recieve the right treatment as quickly and efficiently as possible.
Our reception staff are bound by the same confidentiality rules as all other clinicians and are your first port of call when contacting the surgery to arrange treatment.
Please note this email address is for correspondence only. For urgent enquiries or advice please call our reception.
Please let us know about your experiences with a review on NHS Choices.