Carnarvon Road Surgery
Email: correspondence.carnarvon@nhs.net
Telephone: 01702 349957
Welcome To Carnarvon Road Surgery
This website has been designed to tell you about the surgery and the services that we offer.
Please read it carefully. We trust that you will find it helpful and informative.
Named GP
All patients have a named accountable GP, this is the GP you are registered with and they are responsible for your care at the practice. If you do not know who this is please ask our
reception team.
Friends and Family Test
We are keen to receive feedback from our patients
Please visit and tell us what you think about our care
We will share the results on our website and with our patient group and agree actions with them to address any issues that are raised.
IF YOU NEED SUPPORT OR ADVICE DURING THE COVID-19 PANDEMIC YOU CAN CONTACT SOUTHEND ON SEA COUNCIL. PLEASE CLICK THE LINK FOR DETAILS:
SOCIAL PRESCRIBING.
We are still open. If you need to speak to a Doctor or Nurse regarding a health concern please call us on 01702 349957. Do not leave a health concern until the covid-19 pandemic is over if it is something that you worried about.
Want to share your input to improve our surgery?
Join out Patient Participation Group. Ask at reception for more details.
Please let us know about your experiences with a review on NHS Choices.
Coronavirus
Stay at home if you have coronavirus symptoms
Stay at home for 7 days if you have either:
- a high temperature
- a new, continuous cough
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you're staying at home.
Read the NHS advice about staying at home.
Urgent advice: Use the NHS 111 online coronavirus service if:
- you feel you cannot cope with your symptoms at home
- your condition gets worse
- your symptoms do not get better after 7 days
Use the 111 coronavirus service
Only call 111 if you cannot get help online.
Information is available at gov.uk/coronavirus and https://www.nhs.uk/conditions/coronavirus-covid-19
Please note this email address is for correspondence only. For urgent enquiries or advice please call our reception.
Our reception staff are trained as care navigators. This may mean that they will sometimes need to ask more in depth questions in order to be able to refer you to the correct service to ensure that you recieve the right treatment as quickly and efficiently as possible.
Our reception staff are bound by the same confidentiality rules as all other clinicians and are your first port of call when contacting the surgery to arrange treatment.