Carnarvon Road Surgery
Email: correspondence.carnarvon@nhs.net
Telephone: 01702 349957
Please note that following current guidance ALL intitial appointments with the doctor will be a telephone consultation.
After a telephone consultation, if you need to be seen face to face the doctor will book you in for that appointment.
Please note that when we call, we will call off a WITHHELD/UNKNOWN NUMBER
Thank you for your understanding and support during these difficult times.
Welcome To Carnarvon Road Surgery
This website has been designed to tell you about the surgery and the services that we offer.
Please read it carefully. We trust that you will find it helpful and informative.
FLU VACCINATIONS
Please note that people in the 50-64-year old age group will not be vaccinated until November and December, providing t/here is sufficient vaccine, and no appointments will be offered for this age group until then. This is to ensure that those who are most at risk are vaccinated first. If you are 50-64 and you are in one of the other groups which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier.
Consultations during Covid - 19.
Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.
Your GP practice is open and if you need to see your GP, please ring us on 01702 349957 or visit our website – our opening ours are 8am - 6.30pm
You can also call NHS 111. Please do not come to the surgery unless you have an appointment.
If you are waiting for a check-up, please be assured we will be in touch
Appointments are being delivered face-to-face, online and over the telephone. If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery.
IF YOU NEED SUPPORT OR ADVICE DURING THE COVID-19 PANDEMIC YOU CAN CONTACT SOUTHEND ON SEA COUNCIL. PLEASE CLICK THE LINK FOR DETAILS:
We are still open. If you need to speak to a Doctor or Nurse regarding a health concern please call us on 01702 349957. Do not leave a health concern until the covid-19 pandemic is over if it is something that you worried about.
Coronavirus
Stay at home if you have coronavirus symptoms
Stay at home for 7 days if you have either:
- a high temperature
- a new, continuous cough
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you're staying at home.
Read the NHS advice about staying at home.
Urgent advice: Use the NHS 111 online coronavirus service if:
- you feel you cannot cope with your symptoms at home
- your condition gets worse
- your symptoms do not get better after 7 days
Use the 111 coronavirus service
Only call 111 if you cannot get help online.
Information is available at gov.uk/coronavirus and https://www.nhs.uk/conditions/coronavirus-covid-19
Want to share your input to improve our surgery?
Join out Patient Participation Group. Ask at reception for more details.
Please let us know about your experiences with a review on NHS Choices.
Please note this email address is for correspondence only. For urgent enquiries or advice please call our reception.
Our reception staff are trained as care navigators. This may mean that they will sometimes need to ask more in depth questions in order to be able to refer you to the correct service to ensure that you recieve the right treatment as quickly and efficiently as possible.
Our reception staff are bound by the same confidentiality rules as all other clinicians and are your first port of call when contacting the surgery to arrange treatment.