Safety Netting Advice

Need help when we are not open? - Check out the links below

Take a look below for some common queries

Please see the video for more information on the new Pharmacy First Scheme >>>>>>>




Conditions seen within the Pharmacy First Scheme


  • Ear Infections - Age 1 - 17 years
  • Infected Insect Bites - 1 years and over
  • Impetigo - 1 years and over
  • Sinusitis - 12 years and over
  • Shingles - 18 years and over
  • Sore throat - 5 years and over


Please ask us to refer you to this scheme or contact your local pharmacy to self refer. 

Mental Health support 


Urgent mental health support

If you are 18 and over and need urgent mental health support, dial 111. Select the mental health crisis option.

Basildon Hospital has a Mental Health Urgent Care Department. It offers an alternative to the Emergency Department for those:

  • aged 18 and over
  • with urgent mental health needs
  • in crisis


Trust Links - 01702 21313

Trust Links provide community based support for people with mental health problems in Southend.

Samaritans
Samaritans provide support 24 hours a day, 365 days a year. They can help if you:

  • are finding it hard to cope
  • are worried about someone else
  • are feeling suicidal or want to harm yourself

Call 116 123.


Reach Out for Mental Health

Reach Out for Mental Health is a free phone-based service. You can talk in confidence, with a friendly, trained local person.

The service is available Monday to Friday 9am to 7pm. It is for adults living in Southend, Essex, and Thurrock.

Call or text 07308 069 609


For more Services and information visit Livewell Southend 

https://www.livewellsouthend.com/health-wellbeing/mental-health