NEWS


General News

REPEAT PRESCRIPTIONS


Do not call the surgery to order your prescriptions as this blocks our telephone lines and we cannot take requests by telephone.


If you can order using the online service this would be appreciated.


You can drop your request into the post box on the wall outside. This is emptied several times a day.

Post your request into the surgery using Royal Mail.

We will also accept via email at prescriptions.carnarvon@nhs.net. You can also use the NHS APP at www.nhs.uk where you can sign up using your passport or driving licence for identification.

We will only prescribe your normal allowance. We cannot issue before your prescription due date.


It would be very helpful if you could nominate a pharmacy to receive your prescriptions electronically for you to collect directly from them. Please speak to the pharmacy who can arrange this for you or write this on your next request.


Medication reviews can be delayed while we are at this critical time. However, for your own safety this does need to be done at least once per year.

Our team are working extremely hard to fulfil all request your patience is appreciated.


Wherever possible please avoid coming to the surgery and contact your pharmacy to check if prescriptions have been completed before contacting us.


WE REQUIRE 3 working days notice for all repeat requests.


To avoid coming into the surgery please.

SIGN UP ONLINE

NOMINATE A LOCAL PHARMACY TO ACCEPT ELECTRONIC PRESCRIPTIONS


MEDICAL CERTIFICATES


Please put your requests in writing and drop this into the box on the outside of the building. This is emptied several times a day.

For a limited period you can request via email at correspondence.carnarvon@nhs.net


For self certification for illness under 7 days a self-certificate can be downloaded from -  https://www.gov.uk/government/publications/statutory-sick-pay-employees-statement-of-sickness-sc2 


Post your request with a stamped addressed envelope and we will complete and return to you.


DO NOT call the surgery as this will block our telephone lines.


Thank you for your patience. We are doing our very best to complete all requests. WE DO REQUIRE 72 hour notice to complete medical certificates. Please also be aware that these certificates CANNOT be post dated, however, as long as your records show your condition or sickness they can be backdated.


Blood tests are now available follow the directions on the blood test forms.. Please be advised that your GP surgery is open for telephone consultations.


We are able to refer patients to hospital but there may be a wait for an appointment. Please be patient.  Patients will be informed by the hospital if any changes to pre-booked appointments (via phone until April and via letter thereafter). Patients should continue to attend unless told otherwise.