Appointments

Email: correspondence.carnarvon@nhs.net

Telephone: 01702 349957


Making Appointments


We are able to see you by appointment only. Please telephone us on (01702) 349957 or call into the surgery personally Monday to Friday.


A normal appointment is for 10 minutes and is intended for one person. Please make a separate appointment for each person to be seen.


In the event that you have an urgent problem and need to be seen by a doctor the on the same day, our receptionist will endevour to arrange for you to be seen but not necessarily by the doctor of your choice. We release urgent on the day appointments every day at 8am and 2pm. Please note these appointments should only be booked for urgent problems.


The doctors and nurses will do their best to keep to time but illness is not always predictable and unforeseen events may cause us to run late, in which case we apologise. Our receptionists will keep you informed of any delays. If you wait more than 30 minutes to be seen, please speak to a receptionist.


Cancellations And DNAs


Please do not waste appointments. Please, please let us know in good time if you no longer need yours. We do not want to record you as a DNA ("Did Not Attend"). Many precious appointments are wasted weekly.


Online Appointment Booking


You can now book some appointments on line using the link below.


HOWEVER to do this you will need to register for the service by visiting the surgery to pick a use ID and password for the patient access site. This is the same portal as those registered to have repeat medications on-line.


Furthermore it may not be appropriate for you to book on line appointments as some consultations may need more time than the normal 10mins appointment.  If you are unsure please book your appointment through reception as normal.


Examples of appointments which should not be booked on line include patients with complex medical needs that normally have longer (double) appointments, nurse appointments (including smear, travel advice, immunisations) any report work (e.g DVLA forms .) For these appointments please phone reception in the normal way to book an appointment more appropriate for your needs.


To log in to book an appointment online click here


To book an appointment on line please follow this link


Weekend & Bank Holiday Appointments


If you are a patient registered at any GP practice in Southend you can now book appointments with a GP or Nurse on the weekend and bank holidays via your own GP surgery. You just need to ask to book a "HUB" appointment. This service runs from two different surgeries:


Queensway Surgery, 75 Queensway, Southend-on-Sea SS1 2AB

Available to book via your GP:

- GP Appointments 

- Nurse Appointments 


North Shoebury Surgery, Frobisher Way, Shoeburyness, SS3 8UT

Available to book via your GP:

- GP Appointments 

- Nurse Appointments 



You can book these appointments via your GP Surgery.

Please note this is NOT a walk in service


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